92 percent of GCCs Piloting or Scaling AI, Yet Over 70 percent Lack ROI Frameworks, Reveals Zinnov–ProHance Study
Saurabh Sharma, COO, ProHance (left) with Karthik Padmanabhan, Managing Partner, Zinnov Joint study uncovers critical employee–employer perception gaps on AI adoption and provides a pragmatic ROI from AI framework for GCCs New Delhi [India], November 10: 92% GCCs in India are piloting or scaling AI initiatives, yet over 70% lack structured ROI frameworks to measure […]
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